Owning A Fender - Privacy Policy

Last Updated: 27 September 2026

Summary

We collect only what we need to run the site: your email and name if you sign up for the newsletter or buy a guide, and standard usage data (pages visited, device and browser type) through Google Analytics. We never sell personal data. Orders are processed through secure payment and email services (Stripe and AWS), which handle payment details on our behalf — we never see or store your card number. You can ask us to delete your personal data at any time by emailing privacy@owningafender.com.

1. Introduction

  • Welcome to Owning A Fender.
  • This privacy policy outlines how we collect, use, protect, and handle your personal information on owningafender.com.

2. Information We Collect

  • Personal Data: This may include your email address and name, which you provide when signing up for our newsletters.
  • Usage Data: Information on how the Service is accessed and used, such as page views, site navigation patterns, and interactions with the site. This includes data collected through Google Analytics.

Garage accounts and sign-in

Garage stores your confirmed email, saved guitars, maintenance records and plan information so you can use them across devices. If you choose Google or Apple sign-in when available, the provider shares an account identifier and the email information you authorize through Amazon Cognito. We do not receive your Google or Apple password. You confirm your existing Garage email before connecting a provider to an existing account; this keeps your saved records and paid access together. Apple may supply a private relay address if you choose Hide My Email.

We use essential sign-in cookies and short-lived verification records to authenticate you, prevent request forgery and manage session expiry and logout. These are separate from optional analytics cookies. You can delete your Garage account from its account controls or contact us. We retain minimal account and credential-revocation records to prevent deleted accounts or revoked sessions from being silently restored. You can also manage the Google or Apple connection in your provider's account settings.

3. How We Use Your Information

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service, including through the use of Google Analytics.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To send you newsletters and promotional materials that you have agreed to receive.

4. Google Analytics

  • We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect, monitor, and analyze data about your usage of our site. This helps us understand and improve user experience.
  • Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to visiting our site.
  • The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.
  • You can opt-out of Google Analytics using Google Analytics Opt-out Browser Add-on.

5. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to track activity on our Service and hold certain information, including for Google Analytics.
  • Cookies are files with a small amount of data which may include an anonymous unique identifier.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

  • The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

  • You have certain data protection rights, including the right to access, update, or delete the information we have on you.
  • You have the right to withdraw consent at any time where we rely on your consent to process your personal information.

8. Third-Party Service Providers

  • We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
  • Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

10. Children's Privacy

  • Our Service does not address anyone under the age of 18 ("Children").

11. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us