Last Updated: April 3, 2026

30-Day Money-Back Guarantee

We stand behind every product we sell. If you're not completely satisfied with your purchase, we'll give you a full refund — no questions asked.

1. Eligibility

• All digital products purchased from owningafender.com are covered by this policy.
• This includes the Fender Setup Guide, Gibson Setup Guide, Acoustic Setup Guide, Squier Setup Guide, Gibson+Fender Bundle, and the Guitar Price Estimator.
• Refund requests must be made within 30 days of the original purchase date.

2. How to Request a Refund

• Email us at support@owningafender.com with your order confirmation or the email address used at checkout.
• Include the product name and reason for the refund (optional — we appreciate feedback but it's not required).
• Refunds are typically processed within 3–5 business days.

3. Refund Method

• Refunds are issued to the original payment method used at checkout (credit card, debit card, or other payment method via Stripe).
• You will receive a confirmation email once the refund has been processed.

4. What Happens After a Refund

• Once a refund is issued, access to the purchased digital product is revoked.
• If you change your mind, you're welcome to purchase the product again at any time.

5. Exceptions

• This policy covers all digital products sold through our website.
• Physical products, if offered in the future, may be subject to a separate return policy.
• Refund requests made after the 30-day window will be reviewed on a case-by-case basis.

6. Contact Us

If you have any questions about this refund policy, please contact us at support@owningafender.com.